YapFlow support

YapFlow turns messy thoughts into clear actions. Talk for a minute and YapFlow cleans up your words, pulls out your to-dos with deadlines, and rewrites your note as an email, a post or meeting minutes.

Contact

Questions, bug reports or subscription problems: [email protected]. Please tell us which phone you use and the app version (Settings, About). Replies can take a few days.

Frequently asked questions

Do I need to create an account?

No. YapFlow creates an anonymous account the first time you open it, so you can start recording right away. You can add an email and password later in Settings to back up your notes and use them on another phone.

How do I upgrade to Pro?

Open Settings and tap Upgrade to Pro, or tap any Pro feature. Pro is an auto-renewing subscription: Yearly (with a 7-day free trial) or Monthly. Pro includes unlimited notes of up to 90 minutes each, rewrites (email, post, minutes and more), asking questions across all your notes, and sending notes to Notion and Todoist.

How do I cancel my subscription?

Subscriptions are managed by Apple or Google, not by us.

• iPhone: open Settings, tap your name, then Subscriptions, then YapFlow and choose Cancel Subscription, or go to apps.apple.com/account/subscriptions.
• Android: open Google Play, tap your profile picture, then Payments and subscriptions, then Subscriptions, then YapFlow and choose Cancel subscription, or go to play.google.com/store/account/subscriptions.

Cancel at least 24 hours before the end of the trial or period to avoid the next charge. Deleting your YapFlow account does not cancel a subscription.

I paid but Pro is not active.

Open the upgrade screen and tap Restore. Make sure you are signed in to the same Apple ID (iPhone) or Google account (Android) you paid with. Pro can take a few seconds to unlock after a purchase. If it still does not work, write to us with the date of the purchase.

How do I get a refund?

Refunds are handled by the store. On iPhone go to reportaproblem.apple.com and choose the purchase. On Android see Google Play refunds.

How do I delete my data?

In the app, go to Settings, Account, Delete account and data. This permanently removes your notes, to-dos, styles, integrations and account from our servers and from your device. Audio is already deleted from our servers right after your note is generated. See the data deletion page and the privacy policy.

Is my audio stored?

Audio is uploaded to be transcribed and then deleted from our servers as soon as your note is ready. Notes and to-dos are kept until you delete them. Details are in the privacy policy.

Who can see my notes?

Only you. Each account’s data is separated by database access rules. Text and audio are processed by the AI providers listed in the privacy policy, only to produce your notes.

YapFlow is an independent project.